Free shipping policy

FREE SHIPPING & FREE RETURNS
We'll ship almost anything on our site to anywhere in the United States—even Alaska, Hawaii and Puerto Rico—for free.

WE OFFER FREE STANDARD SHIPPING, ALL THE TIME.
Most in-stock items will arrive on your doorstep 3-8 business days after we receive your order.

General Merchandise Guideline
Ordering deadlines vary based on shipping options. See our charts for specific cutoff dates and times.

For more info, call 1.888.282.6060. 

Need It Faster?
Try our expedited shipping. It's always only $20.

Need It Now?
Try Buy Online & Pick Up in Store, shop eGift Cards or get Same-Day Delivery (in the NYC area).

Shipping to Canada or Another Country?
We're now in Canada! Shop our selection on Nordstrom.ca.
For other international orders, find out more.

Don't Love It?
Return it for free. It's that easy.
Returns & Exchanges

For more information, call 1.888.282.6060.

EXCEPTIONS & SPECIAL INSTRUCTIONS

Nordstrom Rack
Free Standard Shipping is not valid in Nordstrom Rack stores.

International Orders
Free Standard Shipping is not valid on international orders. For delivery to international addresses, please confirm or change your country by clicking the country flag or name at the bottom of any page. Certain restricted items cannot be shipped to international addresses. International customers will be notified to remove these items during Checkout.

Special Locations
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

Expedited orders shipping to Alaska and Hawaii require 1 additional day to deliver.

Rural domestic addresses require 1 or more additional days to deliver.

Gift Cards
Gift Cards ship separately, free of charge, via Standard Shipping and usually arrive within 4-7 business days. Two Business Day delivery is available for a $9 shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call 1.877.771.4438 to place your order; allow 1 extra business day for shipping. Our eGift Cards are emailed within 4 hours of credit approval. International customers cannot purchase or redeem Gift Cards online at this time.

Beauty
We reserve the right to limit quantities ordered. Some beauty items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain ZIP codes in Alaska, Hawaii, PO boxes, military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands) or international addresses. Please call 1.800.7beauty for further shipping info.

Fine Jewelry
Fine jewelry and watch orders over $1,500 are shipped insured via expedited shipping at no additional charge. A signature is required upon delivery. These orders cannot be shipped to international addresses.

Designer Collections
Collection items follow the shipping options and charges outlined in expedited shipping. Please consult a Designer Specialist at 1.877.543.7463 for specific questions related to shipping, exchanges and returns.

Customized/Engraved Items
These items may be shipped only via Standard Shipping and usually arrive within 3-4 weeks. For shipping timeframes on customized items shipped internationally, please contact customer service.

Special Orders
Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to PO boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands).

Green Shipping
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.

Questions? Call 1.888.282.6060 or chat with us online.